Degree in IT or another related technical field
Should have 2+ years experience in a similar capacity, preferably with production system experience
Strong SQL skills on Relation
DUTIES AND RESPONSIBILITES
Proactively engage with the development and business operation team while attending to business operation requests.
Analyze and prepare business reports.
Consistently and continuously monitor Server logs and take corrective/preventive actions as and when necessary.
Be fully accountable for the implementation and execution of the support requests escalated from business operations.
Ensure timely completion of assigned project-related work
Monitor and analyze system errors and alert patterns while identifying and implementing new system features and/ or changes.
QUALIFICATIONS AND REQUIREMENTS
Degree in IT or another related technical field
Should have 2+ years experience in a similar capacity, preferably with production system experience
Strong SQL skills on Relational Databases like MySQL
Hands-on experience on issue tracking systems, AWS EC2 based Linux servers, ELK, remote and collaborative communication tools would be an added advantage
Excellent communication and problem-solving skills.
Ability to work independently with minimum supervision in a team environment.
Willingness to work remotely when required and work on a 24X7 rotating roster.