Proven experience as a computer technician or in a similar role
Experience with LAN/WAN networks
Thorough knowledge of computer systems and IT components
DUTIES AND RESPONSIBILITES
Performing regular upgrades to ensure systems remain updated
Troubleshooting system failures/bugs and provide solutions to restore functionality
Keeping good records and documentation of activities in NGDesk for future reference
Building and maintaining a strong rapport
Solving technical challenges with strong independent research
Experience with CCTV systems would be an added advantage
Support the Yukon Organization on all IT matters
Professional qualifications such as City & Guilds is an added advantage
QUALIFICATIONS AND REQUIREMENTS
Good communication skills and converses articulately in English
The ability to build good relationships with teammates
Strong critical thinking skills towards technical solutions and troubleshooting
A strong eye and attention to detail
Proven experience as a computer technician or in a similar role
Experience with LAN/WAN networks
Thorough knowledge of computer systems and IT components
Experience setting up hardware and installing/configuring software and drivers
Experience maintaining and repairing technology equipment (e.g. routers and network switches)
Experience installing and managing well-functioning components (servers, IPs etc).
Good knowledge of internet security and data privacy principles
Exceptional organizing and time-management skills
Experience: 2 to 3 years Language Requirements: Working knowledge of English