Minimum of 2 years' experience In a similar capacity, experience in a reputed European multi-franchise automobile company will be an added advantage, Knowledge of the local car m
DUTIES AND RESPONSIBILITES
Assist customers who enter the dealership, answering their questions and helping Ihem select a vehicle that is right for their needs
Sell a minimum number of vehicles based on the goals and objectives defined by Management.
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.
Offer test drives to all prospects and following dealership, the procedure to obtain proper identification prior to test drive.
Keep abreast of new products, features and accessories available, and translating their benefits to customers. Attending product and sales training courses (as and when required).
Refer closed deals to the finance/admin department along with properly completed paperwork.
Prepare sold vehicles for customer delivery prior to customer arrival, ensuring that the customer understands the vehicle's operating features, warranty and paperwork
Introduce customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available m the dealership's service department
Follow up on a post-delivery item to be sure that all customer expectations are met.
Maintaining a buyer follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Preparing monthly, weekly or daily sales analysis for submission to Management and Porsche Regional office.
QUALIFICATIONS AND REQUIREMENTS
Minimum of 2 years' experience In a similar capacity, experience in a reputed European multi-franchise automobile company will be an added advantage.
Knowledge of the local car market and passion for cars
Strong command of English and Sinhala
Polite and persuasive communication skills.
Passionate, hard worker and well organized professional with the power to prioritize and multitask.
Should exert sound judgment, discretion and preserve confidentiality.
Ability to multitask and work within stipulated deadlines