MCSA, RHCSA. CCNA Certification or equivalent,2* years of experience working in a help desk environment, Flexibility to work a variety of shifts with minimal notice
DUTIES AND RESPONSIBILITES
Manage Help Desk tickets in a timely manner
Respond to customer issues
Run diagnostics to resolve customer-reported issues
Timely maintenance of software and hardware
Monitoring and Maintain systems performance
QUALIFICATIONS AND REQUIREMENTS
MCSA, RHCSA. CCNA Certification or equivalent
2* years of experience working in a help desk environment
Flexibility to work a variety of shifts with minimal notice