Sound knowledge in IP camera and TV system, Basic knowledge of Adobe Illustrator or any other graphic design software will be an added advantage
DUTIES AND RESPONSIBILITES
Installation and configuration of new work stations equipped with all relevant software.
Being the first point of call and troubleshooting general software and hardware issues.
Maintenance, Identification and Troubleshooting of all matters relating to network infrastructure, computers, laptops and other equipment such as printers and CCTV cameras.
Providing software, hardware and various network support for all departments within the resort and its corporate office.
Working together with various offsite vendor support teams to maintain, administer and troubleshoot cases as and when they arise.
Maintenance and administration of LAN/WAN, server systems, firewalls, VPN connectivity and remote desktop connections.
Management of various service renewals including software licenses and virus guards renewals
Perform routine email and database backups.
Management of Audio Afeual equipment including deployment and setup for various functions and conferences based on client/guest requirements.
Perform basic printing and graphic design requirements such as guest information/notice boards and internal notices.
Suggest process improvements and proactive measures to monitor and maintain IT infrastructure, setup and data.
QUALIFICATIONS AND REQUIREMENTS
Must be a fast and willing learner with a positive attitude.
Professional qualifications or experience in ICT or Computer Science related field.
CCNA qualification would be highly regarded.
At least 2-years'experience working in a similar capacity is a must (Ideally in hotel IT field)
Hands-on experience working with CISCO devises including switches and wireless systems
Sound knowledge in IP camera and TV systems
Basic knowledge of Adobe Illustrator or any other graphic design software will be an added advantage